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Canadian Government Executive Radio

Nov 11, 2019

From Executive Government to Crown Corporation to Public Traded Company. Today in the show, we will talk with Jeff Stusek, President and Chief Executive Officer of Information Services Corporation (ISC).

Mr. Stusek leads the company’s overall strategic direction in the provision of registry and information management services. His focus on people, business excellence and creating value for stakeholders has driven ISC’s evolution.

Under his leadership, ISC made the transition from a provincial Crown corporation to a publicly-traded company in 2013. Since the IPO, Mr. Stusek has led the company to steady financial growth and strong market capitalization through operational improvements and strategic acquisitions.

In the show today, J. Richard Jones talks with Jeff Stusek about ISC's innovative approach to service delivery and the lessons we can takeaway.

Hear about how ISC has achieved success through its approach to service delivery, moving beyond customer satisfaction to customer excellence, and how the focus on customer excellence influences the culture of the business?